Douglas B Colorado Springs , CO April 01, 2015 Stove burnner control would not shut off I went to your website and was instantly sent a message that a tech was standing by and ready to help with my problem. I explained what the problem was and your tech was knowledgeable of my problem and knew what part would fix it. Within a week the part arrived at my house, I installed it, and my stove is working like brand new. I could not be happier with the service and my results. Thank you very much. 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes