My wife noticed that our washing machine was making a terrible rumbling noise and seemed to be out of balance all of the time. She was on the verge of calling a repairman when I said I wanted to look at it first. I noticed the agitator was very loose and would spin in your hand. I removed 1 bolt and the agitator was out. The teeth in the agitator were stripped out so by simply ordering a new agitator and installing it I turned a $250.00 repair call into a $70.00 DIY fix. Thanks.