John S Omaha , NE May 27, 2019 Would not always go down, and sometimes it would not go up after super pack Replaced the "off" switch that is the extra pick and normal switch on our Kenmore. Made sure the part was compatible with our model number. Replaced the switch in 2 minutes and it is back to working. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes