Do-It-Yourself Story

My wife suspected that the washing machine was broken because the load of wash started in the morning was still running at dinner time. I determined all the functions of the machine worked except the timer. AppliancePartsPro's website helped to confirm my diagnosis. Incidentally, this all took place in the evening...when I called there was someone in Customer Service to take my call and who also confirmed my diagnosis. I ordered the part and was glad to know there was no risk since I could return the part if it wasn't the fix I needed. The pricing was lower than I would have paid locally so I sprung for the overnight shipping. I watched the instruction video on their site so I wouldn't have to break the part taking it off...the video was very clear and accurate for the part and machine I was working on. From start to finish it took 30 minutes. Total cost around $160.00. I estimate a local repairman would charge around $400 on a machine that would cost $800 to replace.