I ordered a new timer and installed it with the help of the videos provided and this did not solve my problem so I chated with the pros @ Appliance Parts Pros and told them my problem and they told me the problem and recommended the part I needed and With the incredibly fast shipping I had the part the next day. I installed it and now my dryer timer works great.Thanks to APPs for their help and ease of ordering and fast shipping. I highly recommend AppliancePartPros and will definitely use them again.