My teenager threw a tantrum when I asked him to do the dishes. He was yanking on the top rack and slamming it back in there. Ever since then, the top rack was falling out and dumping the dishes if you pulled the rack out too far. Last weekend my youngest was trying to be helpful and load it but the top rack fell out and he ended up breaking 3 glasses. I discovered that a wheel and the back stop were broken. I hopped on to Appliance Parts Pros, put in my model number and the website brought me to exactly what I needed. I ordered both parts for much less than a service call would have been and waited. The parts arrived on time. I pulled up my order, watched both short repair videos and 5 minutes later we had fixed the dishwasher. Now the dishwasher is safe to use again!