W. James B Caldwell , ID March 05, 2016 Appliance: Model MAYTAG MICROWAVE Touch pad on microwave screen had se error message 24/7 chat room. Online shared problem ordered part with assurance if it wasn't the right one they would take it back. Great guarantee and it was the right part I'm up and running awesome service!!! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes