It had two issues that needed addressed- all 4 suspension rods replaced and the clutch assembly. relatively easy to do, just followed the step by step Youtube directions and viola! it works like a charm. Chatting with a representative on the website was really helpful. I do suggest going over whats wrong with your appliance with them first to ensure you are ordering all the parts you need.
I had an appliance repair guy come out and said we needed a new clutch assembly. After chatting with a rep, she said the assembly would not fix the "UE" code, that means something was wrong with the suspension rods. So Im glad I asked and just replaced all of those while the machine was apart.