Suzanne P Hatboro , PA June 02, 2025 The upper dishrack wheel assembly on one side failed making it impossible for the rack to hold the weight of the dishes We removed the top rack, removed the defective part, and installed the new replacement part. We were then able to reinstall the top rack and use the dishwasher normally. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes