Andrea M Wilson , WY October 30, 2020 Upper agitator was not always rotating. I entered my washing machine make, model and problem and found the correct video. I followed the video instructions and found the problem on my machine. I ordered the parts and easily replaced them. Your resources and parts saved me $$$$$$. 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes