Peter S Gilbert , AZ May 04, 2020 Appliance: Model WHIRLPOOL ULTIMATE CARE II Upper agitator would not work. Your complete agitator assembly was just the thing and the repair was completed in ten minutes. The only problem I had was locating the part as the washer is 16 years old and I had no model number for it. Your excellent photos did the trick and we are good to go. Agitator grease was a bit pricey. Fast parts delivery. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes