Tim R Farmer City , IL April 24, 2015 Upper rack on ge dishwasher was missing wheel stud and stop plate I ordered it over the phone early in the afternoon it was there the next day. The service representative was very helpful I receive the parts the next day. Watched the how-to video from appliance pros.com and did my repair job in less than five minutes! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes