I disassembled the washer removing the gear box and basket to verify what was grinding or knocking before i ordered the parts, that way i knew exactly what i needed and didnt have any suprises when i put it back together with the new parts. all the parts showed up in 2 days and since i already had everything apart all i had to do was put it together when i got home from work. i discovered an oil/grease spot under the washing machine which was an indicator that the gearbox was blown. i did crack the washplate while trying to remove it, so be careful when pulling it off, it may be siezed on there pretty good. the gearbox fits tight so having the piece of 2x4 to help pop it out is a must. overall the repair was fairly simple, just follow the video and take your time. i move slow and meticously so it took me a bit longer than others.