Fred K Buffalo Grove , IL November 30, 2015 Washer timer knob broke Removed old knob pushed on new knob. Was sent the wrong part the first time, called and was given a credit for the wrong part and was shipped a new part all within a one week time span. Will definitely use them for all future repairs. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes