First I replaced the dual water inlet valve on the bottom rear. That did not solve the problem even though it was listed as the most probable cause of the problem. I then replaced the control module & motor assembly. That fixed the problem! The videos are excellent but not exact for all models. For example, on my appliance: 1) the water lines are different diameters so they can not be switched at the inlet valve for further checking & 2) the electrical connection to the ice maker is not removable from the freezer wall but must be disconnected from the icemaker itself .A TIP: while waiting for the control module to arrive, I removed the ice maker, cleaned it, & put it in the freezer so it would already be very cold when I replaced the module. This saved many hours of waiting for it to chill & start functioning,.I had my first 'ice dump' in less than 3 hours. You have a great web site!