Janet T Waxahachie , TX July 19, 2019 Appliance: Model FC5388WHCD NF1509196 Front large burner needed replacing Got out my old manual, which provided me with the needed info. Called your customer service and with their GREAT help from them------- a new burner and burner caps were ordered. Arrived today and yours truly did the installing. And it works! Saved alot of money not having a service call! Oh, did I mention---I am a 87 yr old Grandma! Thanks for making this possible. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes