Michelle T Virginia Beach , VA December 13, 2018 Oven door glass shattered Found your Youtube video after researching how to fix my oven door glass. I had found the parts number on the Kenmore site. Your video linked me to your site and with the parts numbers I had it ready to order. Not only were you cheaper then Kenmore, but your shipping was less and it would be at my house in 2 days (not 1.5 wks that Kenmore said). I called to confirm that my glass part was the right color (since there was no picture). Your customer service rep was able to confirm the color. Parts ordered, arrived on time as promised, followed your video, oven fixed. Took me longer to clean up the mess then to fix it. PLUS I used it as my hubby's Christmas present--I fixed the oven with no help from him at all. Merry Christmas Babe, your Loving Wife. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers