Patricia P Columbus , GA June 19, 2016 Appliance: General Electric Gas Range JGBP87DEM1WW Burner caps were worn out impacting the flow of the flame Replacing the burner caps was really an easy fix for this particular problem. However, I had a little difficulty finding the exact ones I needed on the website. The online Help (talk to a person) feature is great. This person was immediately able to find what I needed, as well as take all necessary information to complete the credit card transaction. I have used this site before, have used it again since this particular order, and will certainly use it again. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes