Cory S Rochester , MN July 03, 2016 Appliance: General Electric Microwave JVM1950DR1CC Turntable did not turn on our ge under the cabinet microwave Unplug your microwave. Took the screws off of the bottom of the unit with it still on the cabinet. The whole bottom panel swung down to expose the turntable motor. I took the power cable loose (just pull it off). It was one screw to take the motor out. Word to the wise: DON'T try to take the plastic coupler off before the motor. Their is a tab that holds it in while the motor is in place. If you pry it up you will break it, trust me. ;) Turn the motor out of its housing and it come right out. You can use a volt meter to test if you unit is providing voltage. Mine was and I could not turn the motor so I figured it was just a bad motor. Put in the new motor the same way it came out. Tested it - SUCCESS! Put it all back together, batta boom, mamas got a working turntable. Read More... 23 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Sharon W Lacey , WA July 26, 2021 Turntable would not turn I took the bottom of microwave off and found out how the turn table worked. I took off the turntable motor and coupler and ordered new parts. I replaced the parts and it works! I am old and this is the first thing I fixed since hubby died. Proud of myself. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Hernan R Columbia , SC August 04, 2025 Appliance: General Electric Microwave JNM7196SF1SS Popping noise while plate rotation Replace the coupling Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers