Warren S Danbury , CT September 02, 2014 My front door shelf in my refrigerator was split and made one shelf in the door unusable An ApplianceParts Pro representative helped me identify the correct model of my refrigerator. When I called GE, they didn't recognize the model and had no answer. . It involved took 2 easy e-mails for my rep to track down the part I needed. The part arrived the next day. It needed to be shortened, as I was told and it took about 10 minutes to complete the job. Thanks! Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers