Robert H York , SC December 31, 2016 Appliance: General Electric Refrigerator PSS26SHPASS The plastic latch and cap of the entertainment door was broken and would not stay closed I found the appropriate parts on the appliancepartspros.com website and placed the order. I recieved an email informing me that the parts were on back order with an expected ship date by the manufacturer. It took a while for the part to arrive, but well worth the wait. We had been keeping the door closed with a wedge, and the fix was very easy and the parts were exactly what was needed. Now the door works like new and we aren't looking at a broken door cap. Very satisfied, especially with the customer service I received keeping me informed of the delays. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes