Christel H Reno , NV December 19, 2014 I there were burned on stains on the pan unit First I phoned GE. The first person that answered was not helpful at all; but the second time I called another individual gave me the part number, and suggested I go on the Internet to search for the part. There I found your company. My order was promptly filled, the pan fits perfectly Thanks for your speedy delivery of my order. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes