David C San Diego , CA January 11, 2018 Several broken tray/drawer pieces needing replacement Used the schematic provided to select the parts needing replacement and placed the order. Parts arrived and swapping new for old was simple. For the most part it was a matter of taking out the old and putting in the new. There were a few screws with wheels to replace but that was easy as well. Before purchase I searched several different sites and found all the parts needed. I compared prices of each item as well as shipping cost. Prices for each item were nearly identical between sites except for one item that AppliancePartsPros.com offered for approximately 1/2 price ($57 vs $106 on three other sites). Shipping cost was essentially the same so I placed the order. I'd ordered from AppliancePartsPro.com previously but had forgotten about one very positive aspect - delivery was VERY quick. I ordered Friday morning and the parts were delivered Saturday mid-day. I did pay extra for shipping (I think it was $9.50 for 2 business days versus $6.50 for regular 3-5 business days). Anyway - quick delivery for reasonable rates is a big plus for me. Read More... 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Daniel T Huntersville , NC July 07, 2016 Appliance: Model PSS26LCRBWW Broken wheel Easy fix! Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Noel R Valrico , FL May 04, 2016 Broken vegetable and fruit pan (middle drawer) in fridge Ordered new one. But the story is not that, It's the OUTSTANDING JOB Steven Kinney did for me. The part ordered was a re-engineered part and it didn't have a place to screw the wheel. He promised me in the chat that he would put a research request with General Electric (my fridge manufacturer). A week later, he emailed me with their reply and confirmed the redesign. He followed up and kept his promise. A man's word is his bond. Kudos to Mr. Steven Kinney. That's what great customer service is all about. He took ownership of the issue and saw it thru completion. Thank you very much. I've saved your link and will come back to you for all my appliance parts needs. I'm already recommending you to my friends and family. Thank you again. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Paul H Gresham , OR October 22, 2017 Appliance: Model GSS25LGMF WW Broken fruit and vegetable pan shelf I followed the excellent directions from the video associated with the part repair. This is really a great feature of the web site. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Wilbur O Horn Lake , MS February 12, 2024 Appliance: Model GSS2565HJCSS The drawer was damaged and several parts needed to be replaced. Ordered new parts to assemble and replace the drawer. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes