Rhona V Massapequa , NY August 14, 2017 I needed a replacement for my remote for my air conditioner which is not a new unit i called and the person on the other end was patient and so heopful and found the one i needed When I received it, it was an exact replacement and I could not be more pleased. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes