Joy B Tucson , AZ October 22, 2018 The 2 crisper drawers were cracked and not sliding into the frig I ordered the wrong part off the website and only realized it after it arrived. I called the toll free customer service line and Michael got a return authorization on the wrong part and helped me order the right parts while on the phone. Thanks you Barry much. Joy Barry Tucson, AZ Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes