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Customer Questions and Answers for Rail by Bosch

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Manufacturer Part
4.89 (64)
By: Bosch
Part Number: OEM11864103
Manufacturer Part Number: 00445987

The Rail is an OEM component for Bosch bottom-mount refrigerators. It supports adjustable glass shelves inside the fridge and freezer compartments.

Symptoms of a bad rail can include scratching shelves from misalignment, sagging shelves from loose fits, or complete rail disengagement interrupting functionality. 

Causes of a bad rail include:

  • Shelves that do not slide smoothly  
  • Gaps allowing items to fall through
  • Loose fittings jeopardizing the stability of stored goods
  • Sagging or dislodged shelves prevent access

This OEM Bosch part is also compatible with Thermador, Gaggenau, and some Kenmore models.

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