Jim July 13, 2016 for Model Number GLDT696D00SS When the dishwasher is turned on, the delay timer continuously runs and the Select button will not cycle through the options. Tried a control reboot. This cleared the problem with the delay counter, and the select button would cycle through all but the speed and rinse options. After a couple of times through, the select button would stop on Normal and the delay counter would start to run continuously again. Would this problem be an issue with the Display Board?
1 Answer Jim, This issue sounds like it would be more of an issue with the main control board part number WD21X10389. Read More...
Bulldog July 03, 2015 for Model Number GLDT696TSS-00 The unit will not turn on at times at all or I have to keep pressing the on/off button for unlimited time for it to sometimes come on. It used to be only a few presses now I have to keep doing it. Now, most of the time I give up and was my dishes by hand. Does the display board/control arm need to be replaced?
1 Answer Bulldog, The most likely cause for the issue that you are having would be caused by a faulty control board in which the button has failed. The part number is WD21X10389. Read More...
Mike November 26, 2014 for Model Number GLDT696T00SS Wash pump will not run, motor will run if I swap connectors between wash pump and drain pump and command on during self diagnostics. Im about to buy a controller but just wondering if any inputs should be checked first. ie pressure or temp sensors? Thanks, Mike
1 Answer Mike, With the pump working being connected by other wire connection and working in diagnostics then the issue would be a faulty controller. Read More...
Andrew August 18, 2014 for Model Number GLDT696TSS-00 I have a GE Dishwasher that comes on, water comes into the unit but the main motor does not come on. I ran through the trouble shooting from the owners manual and during the section where Main pump was to come on, the main pump never did make a noise. i did check for AC voltage at the Blue and black wires and there was no voltage. does this mean my control board is out? Thanks much, Andy
1 Answer Andrew, First check and make sure the blue, black, and white wires aren't broken or frayed at the bottom of the door assembly, and there are no lose connections at the control board. If all checks are OK, Yes you'll need to replace the control board WD21X10389 . Read More...
Mark Y December 03, 2013 for Model Number GLDT696TSS The ON button stay illuminated and won't respond to pressing. The cycle SELECT key won't respond to any pressing. Do you think it's the control board or the buttons? Curiously, our microwave died the same day as the dishwasher. They are only three years old. Could it have been a power surge?
1 Answer Hello Mark. With some buttons working and others not, you will need to replace the control WD21X10389. It could have been a power surge that shorted out the unit. Read More...
Ted September 28, 2013 for Model Number GE GLD696TSS-00 Dishwasher After the dishwasher finishes a cycle, and gets turned off, it will not come on again. However, if I turn the power off (at the breaker) and back on again (even leaving it off only a few seconds), the green light of the ON button comes back on, and then we can Select the cycle and the dishwasher runs through perfectly normally. The (skimpy) user manual says that turning power off for 30 seconds will reboot the control. I'm guess that the control panel has simply gone bad and needs replacing. Do you guys think this is the case? If so, how hard is it to replace? Thanks -Ted
1 Answer Ted, The issue could also be a stuck or collapsed keypad WD34X11644 causing the electronic controls to remain "locked up". when you remove and reset power to the dishwasher, the board will reset and accept a new command, then "lock up" again. It's an involved process, several parts will need to be removed to access the control board and panel, but it's relatively easy with the proper tools. If you need to repost and attach an e mail address and we can send you some illustrated service information. Read More...
Dave July 27, 2013 for Model Number gldt690tbb00 This dishwasher - 1 drains, 2 fills, 3 Wash motor does not start (this is the problem), 4 completes cycle but no wash motor. I heard the small relay go 'click' for action 3 which indicated the motor should start. Since it didn't I bought a new motor and installed it. Dred...it still didn't start. Does this suggest a new control assembly or power board assembly. or something else? Can I check the old motor just by putting 120vac to it and see if it runs?
1 Answer Dave, Yes you could put 120 vac to the wash motor to see if it runs. What you want to check is the make sure that there is no damage to the wiring from the control board to the motor. Check at the control board to make sure that the control board is sending power to the motor. This issue does sound like it would be a bad control board issue WD21X10357. Read More...
Delores January 02, 2013 for Model Number GLDT690TBB-00 My on/off button does not come on. When I press the select button the light by the on/off button comes on. No lights other lights come on or work.
1 Answer Hello Delores, You will want to check the connection of the ribbon harness from the keypad to the control board. If the connection is good then you would want to replace the keypad WD21X10389. Read More...