Tammy May 13, 2023 for Model Number PEB9159SJ2SS Can I get the keypad separate from the control panel assy?
1 Answer Tammy, unfortunately, the manufacturer does not provide the keypad separately from the control panel assembly WB56X30007. Read More...
Allen May 13, 2023 for Model Number PEB9159SJ2SS One day buttons work,one day they don't, or only some of them work. How do I know if the issue is with the control panel or the control board?
1 Answer Allen, if some of the buttons work and others do not, that means the panel is getting power, you would need to replace the panel. Read More...
Susan September 10, 2021 for Model Number JEB9159SJ2SS We ordered new control panel from you and have taken microwave out of cabinet, but do not understand how to remove control panel. Can you help, please?
1 Answer Susan, You will need to take the cabinet off the unit and once it is off then there will be a screw on the inside of the unit that will allow the control panel to be replaced. Read More...