Stephen November 11, 2017 for Model Number cvm2072sm1ss Touch pad works, but now the spot you must touch is above the button you are trying to operate. If you touch in the normal area of the pad, you may activate the pad below it. What might this be? The replacement control panel is quite expensive, probably prohibitive for my friend. Much cheaper just to get a new unit.
1 Answer Stephen, The manufacturer has discontinued individual control panel parts as repair/service parts. Due to the complexity of the capacitance glass panel and LCD screen and other components they determined it best to replace the complete assembly. Thanks, Read More...
1 Answer Hello Bill. Sorry, the manufacturer does not list the color of the LED screen display. Thank you. Read More...
Larry October 26, 2012 for Model Number cvm2072sm1ss I need to replace the control panel part no WBO7X11113 I have the part. Is there a repair procedure available that tells you how to remove and replace the control panel?
1 Answer Larry, Once you've removed power to the microwave, you'll need to remove the vent grille cover across the top front of the cabinet (Three phillips head screws across the top cabinet wrapper) Remove the screw at the top of the control panel. Slide the control panel up and remove it. Disconnect and label electrical connectors and the ground wire from the control panel. Disconnect the touchpad ribbon, remove the smartboard mounting screws and slide the board down and out of the upper araea retainer clips. Reverse the procedure, and test the microwave for operation. Read More...