Travis June 06, 2020 for Model Number ZVB36SH1SS My vent hood got stuck on an object on the way down, when I pulled the object out, it slammed down and now the motor will only drive in the down direction when I plug it in. It will not stop driving down, and will not drive up. The motor is actually pulling the assembly down- it just will not stop and reverse. Is there a control board reset or limit switch that needs to cycle?
1 Answer Hello Travis, the up/down limit switches are part of the geared motor assembly part WB26X10050. Read More...
Jim September 18, 2019 for Model Number WB26X10050 Is there a wiring diagram for the two switch side of the WB26X10050?
1 Answer Jim, We will need your model number to pull a wiring diagram. Please post another question with all your info included thank you. Read More...
Francisco Tirado July 13, 2019 for Model Number Merkle-Korff Model 3715UP-250, 115 Volt 60Hz 2.85 Amps, RANGEHOOD MODEL ZGU385NSM2SS Hi, my range hood just makes noise. It will not open or close the extractor. It will just make a noise. So, my question is, do I need to replace my motor Merle-Korff model 371up-250?
1 Answer Francisco, The model number you provided is for the cooktop and we would need to have the model number of the range hood to be able to assist. Please supply the model number and resubmit your question so that we can assist properly. Read More...
Bob T March 15, 2018 for Model Number JVB37ABB The hood got caught going down. Now when you raise or lower it jerks.
1 Answer Bob, You will want to check to see if the slides are sliding up and down properly and if the slides are not damaged then this will most likely be an issue with the motor on the unit. Read More...
Allie November 20, 2016 for Model Number JVB37H1BB My moms blower/exhaust device as it quit working. When plugged in, it makes a humming sound. I pressed the button to raise it and it goes up, but then it won't go down. As I mentioned the hum continues. I was able to release the mechanism to let it down again. I also noticed the the blower didn't go on when I attempted to turn it on while the thing was up. I'm not sure if the 2 problems are related. I think it probably needs a new motor but not sure. Thanks
1 Answer Hello Allie, If nothing is preventing the fan balde from turning, the motor WB26X10222 will have to be replaced. Read More...
Mark February 23, 2015 for Model Number JVB67A3WW My downdraft doesn't raise or lower. The motor seems to click and turn a little bit. If you try it for awhile it loses power or it kicks in and moves it up or down. Would this be a bad motor?
1 Answer Hello Mark. Yes, it sounds like the motor WB26X10050 is bad and will need to be replaced on the unit. Read More...
Chris July 02, 2014 for Model Number JVB98SH When I was lowering the snorkel the edge got caught on the side of a pot. When I moved the pot, the snorkel fell into the down position. Now the motor continuously hums and will not raise or lower the snorkel. I have had to unplug it. Any ideas? Thanks.
1 Answer Hello Chris, This sounds like a linkage WB02X10941 to the motor has come loose. Unfortunately, to access these parts the downdraft will have to be removed from the installed position for dis-assembly. Read More...
Jim March 25, 2014 for Model Number ZVB36 Every time I plug it in it sparks at the plug and blows a fuse. Could this be an issue with the gear motor?
1 Answer Hello Jim, You have a hot wire shorted to ground. You will need to keep checking a the plug as you, one at a time, disconnect components. When the continuity to ground disappears, the last component you disconnected is the issue. Read More...
1 Answer Joe, To remove the raise/lower motor, The mounting screws for the raise/lower motor and raise/lower power board are accessible from the back side of the gear motor panels as follows. 1. Disconnect the power with snorkel in the down position. 2. Remove the blower and blower mounting plate. 3. Remove 2 screws from the lower front of the blower box. 4. Remove 7 screws from gear motor panel. 5. Lift the snorkel by hand 4 or 5 inches and block it in that position. 6. Remove the gear motor panel by pulling the top of the gear motor panel forward to clear the flange on the upper cover. Lift the gear motor panel upward to clear the top of the blower box. Read More...
David December 04, 2012 for Model Number GE ZVB36 downdraft Downdraft will not raise, control board has been replaced. Checked continuity of switch, good. Ohms on motor 4.8. Have schematic says ohms should be 6 to 11. Would this mean motor is bad or something else? HELP
1 Answer Hello David. Based on the information you provided, it sounds like the motor is bad and will need to be replaced. It is ohming low. Read More...