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Customer Questions and Answers for Guide Roller Assembly by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM11014224
Manufacturer Part Number: WB06T10012

The Guide Roller Assembly is an OEM part for GE microwaves. It supports the turntable as it rotates, ensuring even cooking by allowing the turntable to move smoothly and consistently. This assembly typically includes the rollers and the frame that houses them, fitting securely at the bottom of the microwave cavity.

Common causes of a bad guide roller assembly include normal wear and tear, exposure to heavy loads, or accidental impacts.

Symptoms of a bad guide roller assembly include:

  • The turntable not rotating or moving unevenly
  • Unusual noises, such as grinding or clicking, during operation
  • The turntable being off-balance or wobbling
  • Difficulty in installing or removing the turntable

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Guide Roller Assembly (Part Number: OEM11014224)

1 Answer

Hello Elizabeth, I looked up the part WB06T10012 you were looking at and it is correct for the model number you posted. You can order it online or you can call us at 1-877-477-7278 anytime since we are open 24 hours a day, seven days a week.

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1 Answer

Hello Don! According to the model number given the replacement roller guide assembly listed for your microwave is part number WB6X533. Unfortunately, this item has been discontinued with no further replacements or cross references available and our company is unaware of any other available sources. Sorry about that!

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R.W. for Model Number GE Profile J T965 Microwave over Oven

Guide Roller Assembly Part Number: AP3671405. If your graphic is on a 1-inch grid, it looks like this part will fit our GE Profile JT965 microwave (over oven); our part matches your picture perfectly (your outside turntable track diameter seems to be 9 1/2 "), But your Appliance Compatibility tool says it won't work. This is the plate we have (as far as I can tell): Glass turntable tray for larger size G.E. microwave ovens. Measures approximately 15 1/2 inches in overall diameter. Outside diameter of turntable track is 9 1/2 inches.

1 Answer

Hello R.W., We have to apologize for the compatibility tool. It is still in work and is still not recognizing all of the part numbers or model numbers. This does look like the part you will need. Please dis-regard the compatibility tool until we get it up and running properly.

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1 Answer

Hi Mappard. It appears from the pictoral view it is approx. 5" from center to the outer edges. The tray guide is part # WB06T10012. Thank you.

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