Customer Questions and Answers for Guide Roller (Tt) by Ge

Guide roller (TT) supports the appliance drum and keeps it aligned for smooth rotation. Replacing a worn guide roller reduces noise, prevents rubbing, and helps restore proper drum tracking. What it does:

• Supports and guides the drum/tub so it spins smoothly and stays centered.
• Reduces metal-on-metal rubbing and squeaking caused by worn rollers or bearings.
• Helps prevent uneven wear on the drum, belt, and seals.
• Improves drum tracking and overall operation when worn or damaged.

• Disconnect electrical power (and turn off gas supply on gas models) before starting any repair.
• Access may require removing the dryer cabinet or drum.
• Inspect other rollers, shafts, bearings, and the drive belt; replace as needed to avoid repeat failures.
• Use appropriate hand tools and support the drum during removal to avoid damage or injury.