Uttam June 28, 2018 for Model Number GE ESS25LSRB SS My freezer section is too cold. Every time I open it I see cold steam waves. I have replaced the defrost thermostat, and defrost heater. The ice cream in the freezer section become very hard and difficult to dig the ice cream scoop into it to take the ice cream out for serving.
1 Answer Hello Uttam, This would not be a defrost issue. If you have checked the settings on the unit this sounds like an issue with the temperature sensor WR55X10025 or the main board WR55X10942C. Read More...
Alvin September 15, 2017 for Model Number GE GSS25LSQASS My fresh food section is freezing because the freezer temperature control is automatically changing the temperature to #9. Every now and then, I can adjust it to a lower number (ex. 1-4), but it always goes back up to 9 within a few minutes. Can you please help me diagnose what the problem?
1 Answer Alvin, This issue will most likely be an issue with the user interface part number WR55X10299. Read More...
Marv September 09, 2017 for Model Number ESF25LGRBWW I gave you the part number and not the model number. What I asked before was, When I open the fridge the Temp. Control board is blank. When I hit a button on the control it comes back on the the Refrigerator begins working again. What do you think is the proper repair?
1 Answer Marv, This issue would most likely be caused by a faulty user interface assembly which will be WR55X10299. Read More...
Kevin July 06, 2015 for Model Number SSL27RGRBBS Refrigerator Interface Customer ASM is not displaying any numbers, controls temp settings in refrigerator/freezer, and unit is not making ice, should I replace the ASM unit or main motherboard?
1 Answer Hello Kevin. You will need to see if there is power coming to the display board. If so, then the display board is bad. If there is no power, then the main board is bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Joe December 29, 2014 for Model Number ESS25LSQASS What will I replace if freezer and fridge are warm? Fan inside freezer is working.
1 Answer Joe, With neither side of the unit cooling you will want to check to see if the compressor is running. If it is not running then the most likely cause for this issue would be a faulty overload and relay. The relay part number is WR07X10057 and the overload WR08X10025. Read More...