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Customer Questions and Answers for User Interface Board by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM13018428
Manufacturer Part Number: WE4M387

Questions & Answers

For Ge User Interface Board (Part Number: OEM13018428)

1 Answer

Patrick,

Based on the information it sounds like the main control board on the unit is faulty and would need replaced.

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1 Answer

Patrick, check the voltage at the terminal block, you should read 120 volts from white to black, 120 volts from white to red, 240 volts from black to red. If your voltages are good, you may have a relay on the control board that is trying to close, that would explain the clicking noise.

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1 Answer

Hello Ken. L2 and N incorrectly wired (ac input too high). Replace board if wired correctly.

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1 Answer

Hello Larry. Check the thermistor on the unit and see if it is bad and will need to be replaced on the unit.

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1 Answer

Hello Mike,

There should be 2 -4 screws on the back of the top panel that you would remove to take top panel off. Once off you will remove screws holding control panel in place. This will allow you to access the control board.

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