Customer Questions and Answers for Rail Guide Assembly by Lg

This rail guide assembly supports and steers a refrigerator drawer along its track. Replacing a worn or broken guide restores smooth sliding and proper alignment, helping prevent binding and damage to bins and rails.

• Guides the drawer as it opens and closes for smooth movement
• Helps keep the drawer level and properly aligned on the track
• Restores easy operation when the rail is cracked, worn, or deformed
• Typical symptoms: drawer hard to slide, tilts or drops, scraping/grinding noises, visible damage to the rail

• Disconnect power and empty the affected drawer before servicing
• Remove the drawer/bin and any screws or locking tabs securing the old guide
• Transfer any reusable clips or end caps from the old guide to the new assembly if present
• Reinstall, ensure proper engagement on the track, and test for smooth operation