Customer Questions and Answers for Guide Assembly, Rail by Lg

This rail guide assembly supports and guides a sliding refrigerator drawer so it opens and closes smoothly. Replacing a worn guide can restore proper glide, alignment, and sealing for reliable everyday use.

• Mounts to the slide track to guide the pull-out drawer
• Keeps the drawer level and aligned during opening and closing
• Helps ensure the drawer closes fully for proper sealing
• Common symptoms: drawer binds or rubs, feels rough, won't close flush, or shows cracks/wear on the guide

• Disconnect power and remove the affected drawer/basket before starting
• Remove screws or release tabs to detach the old guide; note orientation
• Install the new guide and secure with existing hardware; ensure slides move freely
• Reinstall the drawer and verify smooth travel and full closure before restoring power