Zina October 25, 2019 for Model Number 79629272000 My washer started leaking water at the back right side by the drain hose. I do not see any leaks in the hose itself. What could be making it leak? I have notice that it is not spinning like it used to also. Help
1 Answer Zina,You should open the top console where the user interface is and check the inlet valve for a leaking solenoid and drip down. You can remove the back panel and watch the drain pump as you drain it if you think it's coming from there. A hose could be loose or drain pump housing could be leaking. Read More...
Bob May 27, 2019 for Model Number WT1201CW Washer would not drain - very slow spin - OE error. Bailed out as much water as possible , then removed back. removed drain hose and remaining water in tub drained out. Inspected drain hose (clear) and the two hoses on the pump also clear. Purchased and replaced pump. Ran an rinse/spin cycle and same issue. Slow spin and water not draining. Suggestions?
1 Answer Bob, Access the drain pump and turn to drain and spin and test for proper voltage getting to the pump. If there is not 120 vac getting to the pump then the issue will be a faulty main control board. Read More...
1 Answer Hello Prince. You will need to check and see if the unit is leaking at the seal where it goes into the tub assembly. If so, you will need to replace the housing assembly AEN73651402. Thanks. Read More...
Brandon December 14, 2015 for Model Number wt5001cw What is the small white plastic piece that has two wires and is spliced into the electric line that goes to the drain pump? It shows at the bottom of the pump photo.