Ellen November 10, 2019 The middle door shelf, DA97-11478A, does not seem to lift up, due to the ice-dispenser above it. Also, there is a plastic tab on the door, on top of the shelf, holding it on. Is there a special trick to getting it out so that a replacement can be put on? Does it move at an angle? Thanks for your help.
1 Answer Ellen, This shelf should just lift straight up and off. If it seems stuck try tapping it from the bottom to get it free. Read More...
George July 31, 2019 for Model Number DA97-11478A How do you remove the old unit off the Refrigerator door? I already have a new one ordered. Thanks
Craig December 08, 2018 RFG297HDRS CAN I GET THE CLEAR PLASTIC PIECE FOR THE LEFT DOOR CENTER BIN? DO NOT NEED THE WHITE PLASTIC PIECE.
1 Answer Craig,They do not sell that piece separately. You will have to purchase the door bin DA97-11478A Read More...
Kelly C. July 12, 2018 for Model Number RFG298HDRS/XAA Hi Apologies in advance for my confusion. I need the correct item numbers for the following so I don't make a mistake when ordering: L Door bottom shelf R Door: Both shelves below dairy shelf Also, if the clear plastic guards do not go with the shelves I would need the respective part numbers as well. Thanks so much for your help!
1 Answer Kelly, you will need part number DA97-11483A for the left door, bottom shelf, DA97-06419C for the bins below dairy shelf on the right door. The plastic guards are included on the new bins Read More...
Debbie June 15, 2018 for Model Number RFG298HDRS/XAA-0000 Can you tell me parts numbers for: 1) LEFT DOOR BOTTOM SHELF 2) RIGHT DOOR MIDDLE SHELF
1 Answer Debbie, The bottom door bin for the left door will be part number DA97-11483A and the middle shelf for the right door will be DA97-06419C. Read More...
Ted April 05, 2018 for Model Number RF263BEAESR I need a top right door shelf. Can't find it in a search engine
Alan June 07, 2017 for Model Number RFG298HDRS/XAA Is AP5332064 the part number for the middle bin on the left door?
1 Answer Hello Alan, You will need to order DA97-11478A for the center bin in the model provided. Read More...
Darryl J August 27, 2016 for Model Number RFG298HDRS "Part Number DA97-11478A (AP5332064) replaces 2692155, DA63-06471A." Why is there a new part number? Why did one part replace another? This is a little confusing as I seem to be able to find both parts on different websites...the old and the new.
1 Answer Darryl, The manufacturer will make changes to the part and will then substitute the original part for the newer part. This part is a direct replacement of the other 2 parts and will work for your unit. The reason you may be able to locate the original parts on other sites would be if they had remaining stock available and want to deplete the original stock before substituting. Read More...
David April 17, 2016 for Model Number RFG296HDRS/XAA-0001 Is it possible to just order the clear plastic part of the middle bin on the left door? I don't need the white plastic piece.
1 Answer David, Unfortunately the plastic part of the bin is not available as a separate part and you would need to get the door bin DA97-11478A. Read More...
Dayna January 27, 2015 for Model Number AP5332064 How do you remove the old door bin and install the new one?
1 Answer Dayna, This door bin will just lift and slide out. there is no special way of getting it out of the unit. Read More...