Elizabeth November 19, 2023 for Model Number WF45K6500AW/A2 I have replacement part DC97-18058C I popped off the the old control cover (knob) and put new part on and the the knob just spun around without engaging. Appreciate any help you can give me. Thanks, Elizabeth
1 Answer Elizabeth, Make sure the flat part of the shaft lines up with the flat part of the knob and it pushed all the way down on the shaft. Read More...
Peter September 27, 2022 for Model Number WF50K7500AV/A2 I am planning to buy the CONTROL KNOB (DC97-18058C) from your company. I would like to know if I can just pop out the old one from the front panel and pop in your new knob by pushing in gently. Please check if my Samsung model WF50K7500AV/A2. allows that installation. Your video is not too clear on the instruction on my specific Samsung model. Thank you so much ! Best Regards Peter
1 Answer Peter, the repair video for the control knob DC97-18058B will be the same process for your model. As there are locking tabs on the knob, pulling it out from the front without releasing the locking tabs can potentially damage the facia. Read More...