Shawn January 30, 2024 for Model Number RF28HMEDBSR The fridge has shut down except for a blinking light inside and where the water dispenser is.What should we replace?
1 Answer Shawn,Start by placing the unit into test mode/manual mode and see if it responds. (Freezer Key + Lighting Key are pressed simultaneously for 8 seconds, It will be changed to the test mode). [displays are all off] Read More...
Rob March 17, 2022 for Model Number RF22KREDBSR/AA My fridge constantly beeps…will replacing this board solve that issue? No error codes and still beeps after multiple resets. Thx.
1 Answer Rob, Thanks for the question!!! Beeping is usually a temperature-related issue. Some error codes do not display automatically, you may need to place the unit in diagnostics mode to get the error codes. Refer to your tech sheet for how to run diagnostics. Read More...
Marco Acosta September 03, 2021 for Model Number RF28HMEDBSR/AA Hello I have these model refrigerator its building ice in the refrigerator compartment I check the defrost sensor put a new one I check the fuse and the heater they are also good, I put it on forced rd and I dont get any voltage to the heater or fuse on my belive the control board is bad but I would like your opinion thank you.
1 Answer Marco, Thanks for the question!!! With no voltage during the forced rd, I would say that is most likely a bad control board. There is a small chance of a broken wire as well. Read More...
Shantell Smith June 16, 2020 for Model Number RF28HMEDBSR/AA-0001 My fridge is making a loud noise like a boat out of water. Samsung came and changed the ice maker recently but it still making this loud noise. What do you think the problem could be because the repair guy says it might need a new motherboard.
1 Answer Shantell,From your description, I would say that it sounds like ice has built up and hitting the fan as it turns. So you do have an evaporator fan in the freezer and the refrigerator compartment on this unit. The best way to tell where it's coming from is by opening the door to the freezer first. If the noise stops you know that's the problem area. The fan should stop in the area that you open the door in. Let us know what you find and we can try to figure out why ice is building in that area. Read More...
Roger Danley May 05, 2018 for Model Number RF23HCEDBWW/AA-0000 Returned from trip and the refrigerator dispenser panel was flashing. On the freezer side 14 14 15 15 39 39 40 40 61 61 65 65 and on the refrigerator side flashes E with each number. None of the control buttons do anything and the light is on at the dispenser. The temperature in the freezer is 2 F and the refrigerator is 37 F. What do you think is wrong and what will it take to repair it? Thank You
1 Answer Roger, The error codes you supplied indicate the issue is in the refrigerator ice maker/"ice box" : 14- E i/m sensor, 15-E ice room sensor, 39-E i/m function error, 40-E ice room fan function, 61-E ice duct heater65-E ice room bucket error. You'll want to check and make sure there are no defrost issues in the freezer, all the doors and dispenser flapper close and seal properly. Then check the Assy Pcb MAIN;ICE&WATER, DA92-00594B for damage and loose connections. Read More...
Roy December 10, 2017 for Model Number RF28HMEDBSR/AA I sent you a question about where this particular circuit board is located so I can visually check compatability because your checker says sorry not compatible and I haven't gotten a response yet really need to fix this before Christmas thanks
1 Answer Roy, This would be the control board that is on the back of the refrigerator compartment and would be the main board. This control board is showing as being the correct part number for your unit. Read More...
Roy December 09, 2017 for Model Number Rf28hmedbsr/aa Where is this circuit board located and whats the easiest way to access it? Thanks
1 Answer Hello Roy, The DA94-02663A control assembly is located behind the cover on the rear of the cabinet of the appliance. Read More...