Robert S January 04, 2018 for Model Number RF265AARS/XAA-0000 The temperature control buttons on the panel at the top of the fridge do not work. None of the buttons on the panel appear to do anything. The one on the left reads 88 and the one on the right blinks back and forth between 88 and 8Y. The fridge still works, though. The refrigerator maintains a good temp and the freezer is actually a little too cold: -20 F . The ice maker stopped working too, but it works when you use the reset button. This happened after a power glitch. It did go back to normal after a few days but the ice maker never recovered. Now its back to the 88 and no sound. Is it the user control board or a main circuit board?
1 Answer Robert, The flashing side would be an error code that would normally be caused by a faulty thermistor. You will want to check the thermistors in the unit and if they check ok then the main board would be the issue. Read More...
Andy Dennis July 25, 2017 for Model Number RF265ABWP My Samsung refrigerator started beeping randomly, now it the control panel will not respond when I try to change the temperature. Help please!
1 Answer Andy, This would most likely be a stuck key on the control panel and the only way to get the control board is to get the table assembly DA97-04901C. Read More...
Matt June 27, 2017 for Model Number Samsung refrigerator RB194ABWP This refrigerator will not stop beeping. Beeps 24/7. I hear this beep in my sleep. Somebody told me I can fix it with part DA41-00412. Will this correct the issue?
1 Answer Hello Matt, You should actually run a diagnostic program on it and see what codes are stored. This is the most accurate way to pinpoint the issue and to prevent throwing parts at it. Self-diagnostic function during normal operation: 1) If Power Freeze Key + Power Cool Key are pressed simultaneously for 6 seconds during normal operation, the temperature setting display will operate for 2 seconds (ALL ON/OFF 0.5 sec each). If Power Freeze Key + Power Cool Key are pressed simultaneously for 8 seconds (including above 2 seconds), self-diagnostic function will be selected. 2) At this moment, self-diagnostic function will be returned with buzzer sound 'ding-dong'. If there is an error, display of error will be operated for 30 seconds and then return to normal condition whether problem is corrected or not. 3) Input by button is not acceptable during self-diagnostic function. The unit will display codes by lighting a segment of one of the LED's on the display. This will indicate the component causing the alarm to sound. Read More...
Laverne P July 20, 2016 for Model Number RS263TDBP/XAA My refrigerator is leaking from the bottom doesn't seem to be getting cold had mold growth and the panel lights for freezer/ fridge are not on. What do I need to do
1 Answer Hello LaVerne. You will need to check the main board DA41-00670B in the unit and see if it is bad and will need to be replaced. Read More...
Lloyd July 02, 2016 for Model Number Samsung RF265ABRS/XAC The power freeze function keeps turning on and off at random and chiming without anyone pressing the buttons? Is it the circuit board behind the temp display and buttons that need to be replaced?
1 Answer Lloyd, This issue would most likely be caused by a stuck key on the display pcb which is part number DA41-00412C. Read More...
Espri May 09, 2016 for Model Number RF266ABPN The temperature control buttons on the panel at the top of the fridge do not work. None of the buttons on the panel appear to do anything. The one on the left reads 88 and the one on the right blinks back and forth between 88 and 8Y. The fridge still works, though. The refrigerator maintains a good temp and the freezer is actually a little too cold: -20 F which makes ice cream almost impossible to scoop (and I'm sure uses way more energy than necessary).
1 Answer Hello Espri. Try resetting the unit by unplugging it for a bout 20 minutes. If it continues to do this, you will need to replace the user interface on the unit. Read More...
Tawana February 21, 2016 for Model Number RF265AABP/XAA-0000 We experienced a power surge and the refrigerator has been helping every since. We held the fridge and freezer buttons, Unplugged fridge, etc. We are thinking is the PBR board. What do you think?
1 Answer Tawana, The main control board on your unit has most likely failed if the unit is not working at all. The part number for the main control board is DA41-00413B. Read More...
Frank October 22, 2015 for Model Number RF266ABBP/XAA The "ice off" feature on my Samsung fridge keeps turning off and on by itself. This causes the chime to sound off every time which is very annoying. There is no water line hooked up so I don't use the ice maker. Sometimes the ice off button responds when I push it and sometimes it doesn't. Everything else works fine. Thanks.
1 Answer Hello Frank. It sounds like you have a stuck button on the unit. You will need to order DA41-00412A to repair the unit. Read More...
Bill June 01, 2015 for Model Number RF266ABPN/XAA After clearing frozen drain line I replaced the eveperator fan motor in the fresh food section. Now the fresh section is at 38 degree But the freezer is only 42 degrees. The freezer fan is working and blowing air. The compressor working. I put it into a diagnostic mode Sensors check ok. What eles can it be. Thank you Bill
1 Answer Bill, You will want to check the evaporator coils in the freezer to see if they are impacted with ice. If they are then you have a defrost issue in which you will need to check the defrost sensor and the defrost heater. IF they both check ok then the control board would be the issue. If the coils do not have a full frost pattern but just a little bit of frost on the upper part of the coils then the issue would be in the sealed system. Read More...
Amit June 05, 2013 for Model Number Samsung RF265AARS/XAA refrigerator Hello. My Samsung refrigerator has a power cool option that keeps turning off and on at random. While the power cool light is lit I'm unable to manually turn it off via the power cool button nor am I able to use any of the other buttons on the user control panel. I have replaced the main board on the refrigerator and was thinking about replacing the user control panel pcb board (Part # DA41-00412A) next. Any ideas of what the problem may be if its not the display pcb board? Both the fridge and freezer are holding their temperature without any problems. The only temperature change I see is the temperature starts to drop when the power cool is activated - which is normal. Thanks in advance!
1 Answer Amit, This issue would be caused by either a bad display board or caused by an issue with loose wiring connections at the top of the door. Read More...