Sam December 12, 2017 for Model Number FR32FMQDBSR My refrigerator top section is set at 38 but it will only cool to 54. The freezer is set at -2 and is at -2 on the bottom section and working fine. The ice maker is on the top section and making ice. The top refrigerator temp. sensor is good, the fan is good and there is no ice on the evaporator, the doors and gasket are excellent and clean. There are 2 compressors and 1 condenser coil. What can the problem be and who has the parts.
1 Answer Sam, The refrigerator compressor will be part number MSV460AM1B/ASH. You will want to make sure that the issue is not with the inverter which would be part number DA92-00215P. Read More...
Muhammad K November 22, 2017 for Model Number RF263BEAESP/AA-0001 Hi. I received the part to replace the DA32-00011C. It is glued from the top between a foam and a Styrofoam. I took the fan out but the wire is still glued to the it. Should I cut the foam and/or Styrofoam to release it.
1 Answer Muhammad, The foam that is holding this sensor in place should be taped into place. If not then you can cut the foam to get the sensor out. Read More...
Michael November 03, 2017 for Model Number RF28HFEDBSR/AA The refrigerator fan is noisy and sounds like it is hitting something. I can unplug it and let it sit for an hour and it is fine for a day or two and then we repeat the process. I am assuming it is a sensor or a heater problem. I would appreciate your expert advice. Also, please point me to the relevant parts and a guide to installation. Thanks
1 Answer Michael, It is possible that the defrost sensor is faulty and would need to be replaced. The part number for the sensor will be DA32-00011C and can be removed by removing 3 screws at the bottom of the panel and there will be 1 screw under a cover at the top of the middle rail. Read More...
Eric July 21, 2017 for Model Number RF23J9011SR/AA The refrigerator side does not cool. Inside is about 54 F, but the thermostat on the door outside reads 37F. Is the senso bad or is the circulating not working or some other problem. The freezer sections work just fine. Thanks!
1 Answer Eric, You will want to check to see if there is a defrost issue with the refrigerator section. Check the coils to see if they are impacted with ice and if they are then this would be a defrost issue and will want to check the sensor and the defrost heater to see if they are good. If they check ok then the issue will be the main board but if they do not check ok then replace the bad part. Read More...
Lorenzo T May 31, 2017 for Model Number RF323TEDBSR/AA-0001 Ok this refrigerator is making ice on the ref. section and freezer section do you think the problem is the sensor temperature or what do think is the problem?
1 Answer Hello Lorenzo. The first thing to look for is the doors not closing good or having bad seals. If those are good, then you will need to look for a defrost issue in the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...