Customer Questions and Answers for Button Switch Assembly (S9701) by Viking

This button switch assembly replaces a worn or unresponsive control button on select Viking ranges and cooktops, restoring reliable tactile response so the control panel accepts button presses accurately and consistently. What it does:

• Replaces a faulty control-panel button to restore proper selection of oven and cooktop functions.
• Re-establishes reliable electrical contact for consistent button activation and tactile feedback.
• Can help resolve intermittent, stuck, or non-responsive button presses and related control-panel input issues.
• Intended for use where the original membrane/button or switch has failed or becomes unreliable.

• Disconnect power to the appliance before accessing the control panel to prevent shock or damage.
• Replacement requires removing the control panel or bezel; keep track of screws and trim pieces.
• Handle wiring connectors carefully and confirm secure seating during reassembly.