Customer Questions and Answers for Drum Baffle by Whirlpool

Tom, I pulled up a tech sheet for your model and it shows the sensor bars located on the rear bulkhead by the exhaust ports. However, no parts breakdown has these parts listed. The rear bulkhead does not even have a stamped hole where the moisture sensor bars go. I was just checking to make sure when you look into your dryer you can see the black part with chrome bars to the lower bottom correct. Even the parts breakdown from the manufacturer has the same result.

Julia, your model uses two tall baffles WP692490 and one short baffle WP3403636. You can measure the existing to see which one it is that you need. The tall baffle is 4 1/2" and the short baffle is 2 7/8. The baffle and screw could have just came loose, you'll need to inspect it to see if it did strip before replacing. Hope this information helps you, thanks.

Hi Teresa, you might not have noticed but your unit has two different drum baffles inside the drum. You should have one short baffle WP3403636 and two tall baffles WP692490. The screw WPW10109200 is the same for both. Hope this helps!

Hello Paula, Before you start, unplug the unit to prevent electrical shock. Then remove the two screws from the rear of the main top and slide the top towards the rear of unit to remove. Now the outside of the drum is visible. The baffle screws are illustrated in the parts diagram I am sending in this link: [http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5133415&diagram_id=28625733#d28625733].

Hello Tiffany! Your unit uses two tall baffles WP692490 and one short baffle WP3403636. If the screws are missing or have become defective on your appliance they will need to be replaced, part number WPW10109200. Thanks!