Ben August 11, 2020 for Model Number WTW4816FW2 Hello, My washer stopped working after it was filled with water, with the lid remaining locked. I was unable to unlock the lid until I unplugged the washer. Thinking it was a lid latch issue, I replaced the old one. That was not the problem however. When I plug the washer in, I can see a green LED on the back of the circuit board, and there's a humming, and the internal drain hose vibrates, but I don't get any power or lights to come on the machine. It will not run any cycle. This makes me believe it is the capacitor, but I'm not sure. Any ideas? Thank you!
1 Answer Ben, if there is water in the tub and the wash cycle was canceled or the washer lost power on the next cycle the control board will go into a safety 15 min drain out. Let the washer finish this drain out undisturbed and the control board will reset its self afterwards, that's assuming the drain pump is working correctly and can drain out the tub water. Read More...
Andrew July 18, 2020 for Model Number wtw4950xw3 I have a whirlpool washer wtw4950xw3. When I troubleshoot 3 lights light up, sensor, rinse, done. The washer does not advance through its cycle. It does not seem to agitate and makes kind of a grinding noise. Seems to hang up on wash and will not agitate. If I place it on drain and spin it does so. Can it be the switcher or the capacitor? Andrew
1 Answer Andrew, For this issue, the most likely cause for this will be a faulty shift actuator. Read More...