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Customer Questions and Answers for Collector W/Check Valve by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18038427
Manufacturer Part Number: WP8520839

Questions & Answers

For Whirlpool Collector W/Check Valve (Part Number: OEM18038427)

Tyler for Model Number Whirlpool DUB10SWLT0

My dishwasher drains (after a complete cycle with it off) mostly... but when I pull up the filter in the back of the unit there is always water there. If I were to pour more water it would just stay in the bottom of the dishwasher. I have made sure the garbage disposal is clear, that tab is not there, and the hose that goes to the garbage disposal from the dishwasher is clear, what else can I check? I do not want to just start replacing parts that may or may not fix the issue. I have a mulitmeter to check electronic parts if necessary.

1 Answer

It is normal to find water below the filter level. The design of the drain pumps as with most systems are unable to completely remove all water.

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Rob for Model Number DU840SWKT0

The dishwasher is about 10 years old or so. It appears to work fine however the water does not pump out. There is not an air gap with this unit. I checked the disposal connections, inspected the impeller etc. All appears to be fine. ( I'll double check disposal punch out - it's fairly new disposal ) I don't clearly understand the collector check valve's function, I inspected it, it looks fine. At one point I was told that the water overflowed, I assume that once the DW did not pump out more water filled beyond the normal water level?? HOWEVER that said, I also assume there is a high water lever switch. There is only one impeller so does the pump reverse for the draining function?? Main issue: Pump won't drain tub. Any suggestions?

1 Answer

Rob,

Yes on this model the motor would reverse for the drain and if the unit is not draining then the control would be the issue because if the motor turns for the wash then it should also turn for the drain.

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Kep for Model Number DU840SWLU0

Lately after the wash cycle is finished and the timer is on off. There is a pool of water still in the recessed area where the screen is. Its about 2" deep and can only be noticed if you really look or put your hand in to pick out any debris left behind. Now if I turn the selector dial by hand to the position where it drains the water out after the pre wash rinse , it will pump the water out and it stays out. This kind of removes any question in my mind about the check ball being dirty or hanging up and we do not have an air gap installed in between the drain hose and the garbage disposal. Got any solutions???? Earlier in the year we also had heard some strange noise coming from the pump impeller which I just wrote up to noise that some glass fragments might have gotten into the impeller because I found some chips stuck in the screen and removed. Thanks lots guys, Kep

1 Answer

Kep,

Based on you having an issue with getting glass into the impeller previously then the impeller would most likely be the cause for the unit not draining.

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Martin for Model Number DU811SWKU0

Our Whirlpool DU811SWKU0 has again determined it will not pump down, at all. The local appliance guy has restored the collector / check valve X2 with positive results lasting about 9 months per visit. I pulled the unit and opened the collector to find a black ring gasket loose against the screen at the top of the collector. The parts diagram indicates this part belongs in this area, however it likely is in the wrong position. What recomendation could you present?

1 Answer

Martin, You'll want to remove the collector and valve, and soak the assembly and all the components in hot water and either distilled white vinegar, or a product like "lime a way", CLR, etc. Make sure all the components in the assembly are clean and free of any deposits or debris. When you reconstruct the collector replace the seals WP8520843 WP3369177 ( you could use a couple of small "dabs" of rubber cement to hold the gasket(s) in place, while installing the assembly). Make sure there are no twists or kinks in any of the hoses, including the drain hose

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