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Customer Questions and Answers for Panel-Cntl (Stl) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18040290
Manufacturer Part Number: WP8572496

Color: Stainless

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Questions & Answers

For Whirlpool Panel-Cntl (Stl) (Part Number: OEM18040290)

1 Answer

Hello Jeff. Based on the information you provided, it sounds like the touch pad is bad and will need to be replaced on the unit.

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1 Answer

Hello Jason,
Before replacing any parts you should verify a good connection at the ribbon cable that connects the control panel to the control board. do this by unplugging and reconnecting the ribbon cable at least three times in case there is any corrosion on the connections. If this doesn't correct the issue, replace the control panel WP8572496.

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1 Answer

Hello Jes,
You should put the unit into the diagnostics mode to check for fault codes. The unit is put into diagnostics by pressing "Heated Dry ? Normal ? Heated Dry ? Normal" in less than 6 seconds while the unit is in standby. This is all explained in the tech sheet located in the plastic bag fastened to the inside of the kick panel. If the unit will not go into the diagnostics mode, the control has an issue. Let us know if it is missing and we will send a copy to your e-mail address.

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