Michael August 24, 2023 for Model Number WTW8040DW4 I'm getting a F2E1 error and the manual says system error. The plug also sparks when I plug it in and nothing else does... is that a power issue, or could the console have anything to do with that?
1 Answer Hello Michael, that Fault code refers to the control board seeing a keypad on the control console stuck (as if you were pressing it constantly) the keypad/console would have to be replaced to correct this, it is part W11115203. Read More...
Jan May 24, 2023 for Model Number wtw7040dw2 If the buttons are not responding, do I just replace the console?
1 Answer You will need to look on your unit for a tech sheet (the tech sheet will be hidden somewhere on the unit) to find help with recommended testing and procedures. Read More...
Irsiks February 13, 2023 for Model Number WTW8040DW4 Power comes on but unable to change any setting. Machine double beeps on start button or any setting button pushed. Lid does not lock when start button pushed. Previous question if the control module was problem but cannot get any diagnostic test to show or any fault codes. Looking at other question listed had a machine doing the same and recommendation was touch pad was bad. Thanks
1 Answer Irsiks, it would be likely that the touchpad of the console W11125152 is the cause of failure, error codes can be checked to identify if there is a specific failure notated. This can be done when the unit is off by pressing temperature, soil level, then spin speed and repeating this pattern two more times. The display should change and an error code should display if one has been recorded by the main control. If there is not an error code, or the error code retrieval steps are not able to work, the console would be the most likely cause of failure. Read More...
George October 16, 2018 for Model Number WTW8040DW0 I need the touch panel for replacement. Is the console (part 1) the touch panel? ($156)