Elizabeth G July 19, 2015 for Model Number GY398LXPS02 Hi We need ordered a new glass cooktop to replace broken top. Which part number we need ordered? AP5656438 or AP5657426. The old cook top is BLACK. I need to buy cooktop BLACK.
Mark P June 27, 2015 for Model Number GY398LXPS03 Representative: The glass cooktop broke. We have the stainless steel model # GY398LXPS03 with a BLACK colored cooktop. What part # is the black cooktop for our model? Thank you.
Kathy April 20, 2015 for Model Number GY396LXPS00 We ordered a new glass cooktop to replace a broken top. Old top has a gasket on edges and new one doesn't.What purpose does this serve and do we need to get one for our new top before we can install it?
1 Answer Hello Kathy, The gasket serves two purposes: It keeps spills from getting under the top and it prevents heat transfer that can cause discoloration of the countertop. While it is not necessary for the product to operate properly, it can prevent future damage from heat and spills. You can use WB04K10015 for this if you would like. Read More...
Customer August 19, 2013 for Model Number YGY398LXPB03 Do we need a professional to install this part? If not, how do we install it?
1 Answer Hello! The cooktop for your model is part number WPW10539072. You will need to pull out the slide in range out of the cabinet. Once you have access to the unit, you should be able to see the screws that holds down the cooktop around the perimeter. After you remove the screws you should be able to pull the cooktop glass up. Hope this helps! Read More...
James March 23, 2012 for Model Number Ygy396lxpq02 My ceramic top is not damaged but the color does not suit the kitchen. The current top is grey and I would like black. This model says it is black but since there is no photo available I am concerned that I might end up with the same top I already have. 1st question is this top black? And will it work on my model? Thank you.
1 Answer James, the cooktop part number WPW10539072 is black in color and will work on the given model, YGY396LXPQ02. Thanks! Read More...
Jackie H. May 06, 2011 for Model Number GY396LXPB (Whirpool-Oven/Range) Please provide instructions on how to remove old top and install new? Thank You!
1 Answer Hello Jackie. We do not have specific installation instructions for this unit regarding the installation of the cooktop. You will need to pull out the slide in range out of the cabinet. Once you have access to the unit, you should be able to see the screws that holds down the cooktop around the perimeter. After you remove the screws you should be able to pull the cooktop glass up. Hope this helps! Read More...