Customer Questions and Answers for Coupling by Whirlpool

This coupling is the small connector that links a drive motor to its mating component, transferring rotation so the appliance operates smoothly. Replacing a cracked or stripped coupling restores reliable drive and helps prevent further wear.

• Connects the motor shaft to the driven part to transmit torque
• Maintains alignment to reduce wobble and slippage
• Failure signs can include no movement, intermittent operation, clicking/grinding, or visible cracks/rounding
• Restores consistent motion of the connected part once replaced

• Disconnect power (and shut off water/gas if applicable) before servicing
• Access the drive area and remove any covers/tray/drive components as needed
• Pull the old coupling straight off the keyed or D-shaped shaft; clean and inspect the shaft
• Align and press the new coupling fully onto the shaft, reassemble, and test